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When trying to get support for MetaMask To speak to a member of the MetaMask team, click the 'Contact MetaMask Support' button above. It seamlessly connects to DApps running on the Ethereum network. I suspect this might be a virus. See all the best ways overall to get in contact with MetaMask - Blockchain Wallet ASAP. Fake support channels. Skip to main content. The trade-off? Because a MetaMask wallet is self-managed, the responsibility for keeping that wallet safe is entirely yours. Developer Response , All excellent advice. The customer service was MetaMask wallets are completely free to download, and can be added to most typical internet browsers as a browser extension or add on. 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